Upgrading Software/Firmware/Hardware

HomeVision, HomeVision-Pro, and HomeVision-PC Upgrade Policy

The PC software and the controller firmware (PROM) are frequently revised either individually or jointly to add new features. PC software upgrades are available free from our web site. One firmware upgrade will be provided free to each registered user. After that, a nominal charge of $15 will apply to firmware upgrades.

If you have not registered with us, please see our registration page.

Obtaining Firmware Upgrades

To obtain the latest firmware upgrade, please e-mail us your name and shipping address. If you’re using your free upgrade, please indicate so. If not, please indicate you understand that you will be billed $15. Also include the product name (HomeVision, HomeVision-Pro, or HomeVision-PC) and the part and serial number from the bottom of the unit. We have produced several HomeVision and HomeVision-PC circuit board versions (see details here) requiring different PROMs, and we need the part and serial numbers to ensure we send you the proper one.

We will ship the firmware via First Class mail. If your upgrade is subject to the $15 charge, you can pay upon receipt either by check or credit card (Visa or MasterCard). We will include the necessary payment information in the shipment.

Hardware Upgrades

	Old HomeVision 1203A boards can be replaced with a 1203C board for $150 plus shipping. This upgrade process requires you to return your board, and we install its chips in a new 1203C board and test it. Thus, you'd be without your HomeVision unit for a while. Most customers prefer to purchase a spare board instead (see note below), as it's not much more expensive.
	HomeVision users can upgrade to HomeVision-Pro, as described on the HomeVision-Pro web page.
	We can also sell registered HomeVision users a spare circuit board to have on hand in case of a failure.

Last updated:
01 February 2007